Barry Friswold is the director of consulting and global programs practice. Friswold has more than 20 years of project management, process engineering, program startup, and customer service experience. For nearly nine years, he has been working in the HCM market, working with talent management systems. Friswold has overseen technical support centers, developed implementation methodologies, managed CRM implementations, and rolled out talent management solutions for Fortune 500 companies. He has lived and worked abroad, and incorporates that international experience in his global role. Combining project and program management with efficient process flow and technology solutions, Friswold has helped customers develop program strategies, prepare comprehensive project plans, create effective change management practices, and oversee project rollouts with a keen customer focus.