Employee engagement is a popular topic because organizations have begun to realize how important it is to organizational outcomes1. To help organizations use employee engagement to improve, Kenexa created the Employee Engagement Index (EEI). This article presents a summary of Kenexa’s data showing engagement trends over time, breaking it down by country, industry and job type, to help organizations put the data to use.
Employee engagement is defined as “the extent to which employees are motivated to contribute to organizational success. It involves how willing an employee is to apply discretionary effort to accomplishing tasks important to the achievement of organizational goals.” Employee engagement is measured by asking employees how closely they agree with the following four items:
I am proud to tell people I work for my organization.
Overall, I am extremely satisfied with my organization as a place to work.
I would recommend this place to others as a good place to work.
I rarely think about looking for a new job with another organization.